Here's some information about shipping, handling and returns.
All our deliveries are handled by a carrier of our choice. The shipping costs depend on the total value of your order and/or total weight of your order and the shipping destination.
Important information: Deliveries to non-EU countries are subject to additional duties and fees. Please check the customs regulations for your country before placing your order. The payment of duties and taxes are the responsibility of the receiver.
(1) Shipping within Germany
We offer free shipping over €50 within Germany. If the total cart value is less than €50, shipping costs are calculated by weight and size of packaging. You'll see the total amount of shipping costs always on the last checkout step before placing your order.
Standard Letter: € 0.70
Standard Shipping Letter (DINA4): € 1.80
Standard Shipping 2: € 2.90
Standard Shipping 3: € 3.50
Package: € 4.50
Huuuge Box: € 9.60
(b) All other countries
Standard Int. 1: € 3.60
Package: € 9.60
Huuuuge package (furniture, bikes): € 15.90
(2) Packaging: We're trying our best to avoid any unnecessary packaging and will always choose the smallest package possible.
(3) Returns: if you want to return an item, please send it back to: Mohr U.T.E, Lindenstrasse 5, 53343 Wachtberg
Please return your item in its original packaging and don't forget your order number and name:)